Support channels
Identify whether the buyer needs live chat, email ticketing, social messaging, ecommerce channels, voice or an omnichannel inbox.
See the commercial pattern before choosing a brand.
This snapshot is calculated from the programs currently included in this category. It describes the research set; it does not rank vendors.
6recurring models
0lead / trial models
560+ day windows
7source checked
Recurring economics are common enough in this category that duration and renewal eligibility deserve their own comparison, not just the headline percentage.
Multiple programs publish attribution windows of 60 days or longer, which can matter when the buying cycle includes research across several sessions.
At least one profile has conflicting first-party information. Those conflicts stay visible rather than being normalized into a single convenient figure.
Know what changes the decision.
Support software carries switching and implementation cost, so shallow “best help desk” lists are weak. Compare the support channels, ticket model, automation and team structure the customer actually has.
Team workflow
Roles, routing, SLAs, collision detection, internal notes and reporting matter more as support teams grow.
Automation and AI
Separate basic macros and rules from AI agents, suggested replies and automated resolution claims.
Sales cycle
B2B support tools can have longer evaluation and approval cycles, so affiliate conversion events and payout validation may differ from consumer SaaS.
Choose the workflow firstLive chat first Full help desk Ecommerce support AI-assisted support
Prioritize website messaging, routing, response workflow and lightweight team adoption.
Prioritize ticketing, SLAs, knowledge base, reporting, automation and migration tooling.
Prioritize store/order context, social channels, macros and help-desk integrations.
Separate suggested replies and workflow automation from autonomous-resolution claims and usage pricing.
Build a shortlist
Filter the programs before you open every profile.
Filters use the stored commercial fields. They do not create a winner score.
Active specialist/partner program
Crisp
- Commission
- 20% cashback for one year on qualifying Essentials or Plus customers using the affiliate-link…
- Attribution
- Current Crisp privacy documentation says affiliate attribution uses session…
- Best fit
- Customer-support, live-chat, SaaS review, agency and consulting audiences.
Source conflict
Freshdesk
- Commission
- Promoted through the current Freshworks affiliate program, whose 2026 landing page advertises 20–30% of…
- Attribution
- 90 days under the current Freshworks affiliate FAQ
- Best fit
- Customer-support, help-desk, SMB software and CX publishers.
Source conflict
Freshservice
- Commission
- Promoted through the current Freshworks affiliate program, whose 2026 landing page advertises 20–30% of…
- Attribution
- 90 days under the current Freshworks affiliate FAQ
- Best fit
- ITSM, service-desk, IT operations and B2B software publishers.
Source conflict
Freshworks
- Commission
- Current 2026 affiliate page advertises a tiered 20–30% recurring commission on first-year revenue; an…
- Attribution
- 90 days
- Best fit
- B2B SaaS, IT service management, customer-support and business-software publishers.
Active referral program
Gorgias
- Commission
- $100–$500+ reward bands can apply based on qualifying referred opportunity/deal value
- Attribution
- Not a standard public cookie-led publisher program
- Best fit
- Ecommerce agencies, consultants and operators who can refer qualified support-software opportunities.
Active
HelpDesk
- Commission
- Up to 22% lifetime recurring commission through the Text Affiliate Program for qualifying referred…
- Attribution
- 120 days
- Best fit
- Help-desk, customer-support, SaaS comparison, agency and business-software publishers.
Partner-track only
Intercom
- Commission
- Current public program is a Solution Partner/referral model; exact commission is not published as…
- Attribution
- Not a standard public cookie offer
- Best fit
- Agencies and consulting firms implementing customer-service software.
Active
LiveChat
- Commission
- 20% lifetime recurring commission from subscription payments; new-license commission can rise to 22% after…
- Attribution
- 120 days
- Best fit
- Customer-support, ecommerce, SaaS, sales and small-business publishers whose audiences evaluate live-chat or conversational tools.
Active
Tidio
- Commission
- Up to 30% commission on qualifying sales / recurring partner payments under the current…
- Attribution
- 30 days
- Best fit
- Customer-support, ecommerce, marketing automation and small-business audiences comparing live chat and AI support tools.
Active
Zendesk
- Commission
- 15% starting commission for the first year of qualifying sales; top affiliates can earn…
- Attribution
- Verify current PartnerStack attribution terms
- Best fit
- B2B software, support, customer-service and operations publishers.
No program matches every selected filter.
Remove one filter and compare the remaining trade-offs instead.
Current commercial terms
Scan the deal before opening the full review.
Use this as a comparison layer, then confirm exact terms at the first-party source linked from each profile.
ProgramCommissionAttributionApprovalReviewed
Crisp20% cashback for one year on qualifying Essentials or Plus customers using the affiliate-link route; a…Current Crisp privacy documentation says affiliate attribution uses session storage…Marketing Partnership application; Crisp expects promotional content or another clear partnership…September 8, 2026FreshdeskPromoted through the current Freshworks affiliate program, whose 2026 landing page advertises 20–30% of first-year revenue…90 days under the current Freshworks affiliate FAQApply to the Freshworks affiliate program through PartnerStackSeptember 8, 2026FreshservicePromoted through the current Freshworks affiliate program, whose 2026 landing page advertises 20–30% of first-year revenue…90 days under the current Freshworks affiliate FAQApply to the Freshworks affiliate program through PartnerStackSeptember 8, 2026FreshworksCurrent 2026 affiliate page advertises a tiered 20–30% recurring commission on first-year revenue; an older/current FAQ…90 daysFree application through PartnerStack; review appliesSeptember 8, 2026Gorgias$100–$500+ reward bands can apply based on qualifying referred opportunity/deal valueNot a standard public cookie-led publisher programReferral/partner participation under current agreementSeptember 8, 2026HelpDeskUp to 22% lifetime recurring commission through the Text Affiliate Program for qualifying referred customers120 daysFree Text Affiliate Program registration; current program is designed for bloggers,…September 8, 2026IntercomCurrent public program is a Solution Partner/referral model; exact commission is not published as one universal…Not a standard public cookie offerApply for the Solution Partner ProgramSeptember 8, 2026LiveChat20% lifetime recurring commission from subscription payments; new-license commission can rise to 22% after 5 paying…120 daysFree Partner Program signup; affiliates can start promoting after signupSeptember 8, 2026TidioUp to 30% commission on qualifying sales / recurring partner payments under the current program30 daysFree affiliate registration followed by approvalSeptember 8, 2026Zendesk15% starting commission for the first year of qualifying sales; top affiliates can earn moreVerify current PartnerStack attribution termsApply through PartnerStack; compliance screening and affiliate terms applySeptember 8, 2026Questions worth answering before you apply.
Is the reader replacing live chat or a full help desk?
Those are different migrations. State whether the product is primarily chat, ticketing, omnichannel support or a broader customer-service suite.
How expensive is switching?
Importing history, rebuilding automations and training a team can outweigh small feature differences, especially for established support operations.
Is commission tied to a lead or a completed software sale?
B2B partner programs can use lead, referral or sale models. The exact qualifying event should be visible before any earnings example.
Open the closest head-to-head matchups.
Before publishing a recommendation
Check the terms that can change the economics.
- Core workflow and adoption friction
- Individual versus team economics
- Integrations, automation and reporting
- Application requirements and payout model